***Attention Prospective Residents***
Wait List Instructions
To place your name on the waitlist for Freshman Housing, please follow these instructions:
1. Click on the Wait List document titled “KSU Housing Waiting List.”
2. Thoroughly read the entire document before beginning.
3. Fill in all requested information
4. Save and Title the document with your first initial and last name. Example: John Smith would title this document “Jsmith.doc”
5. Email the completed form to KSUwaitinglist@KSUHousing.com
If you have any questions regarding the Wait List process, please contact our office at 770.426.0668.
there are still sophomore and upper-class rooms available for the 2008-2009 term.
How do I apply for housing?
It’s quick and easy! All applications and reservations for housing are completed on-line. Simply visit www.KSUHousing.com, click on Reserve A Room on the yellow sticky note on the Home page, then scroll down and click Enter WebRoomz; Log in with your username and password or if it’s your first time logging in, click Register. Follow the on-line instructions and reserve your housing on campus. Please note you can apply for housing at any time; however you must be accepted to Kennesaw State University before you can reserve a room.
How much does it cost to live on campus?
KSU Housing offers 4 communities on campus. To view housing rates visit www.KSUHousing.com, click on the community links on the right side of the page, then click amenities and scroll down for the rates associated with that community.
Can I use financial aid to pay for my housing?
Yes. The only exception is the HOPE Scholarship, which can only be used toward tuition and books. If you want any of your other financial aid to be used to pay for housing, simply complete a Deferment form with KSU Housing at 3805 Canton Place, Kennesaw, GA 30144 (770-426-0668) and then deliver that form to the KSU Bursar's Office, located on the 2nd floor of the Student Center. Please note: you must have accepted the financial aid awarded to you before completing the deferment form. Deferment forms are due each term and must be completed before the deadline for that term.
Do I have to be a full-time student (taking 12 or more semester hours) to live on campus?
Yes. All students must be enrolled and taking classes at the time they are living on campus. If you are academically dismissed from the University, you will be asked to vacate your apartment. If you are not taking classes during a semester for any reason, you will be asked to vacate your apartment. Please note, however, that you are still responsible to fulfill your housing contract obligation. Not taking classes does not mean you get out of your contract. The only exception to this rule is during the Summer, when students who have stayed with us during the regular academic year are allowed to remain in their apartments over the Summer, regardless of whether or not they are taking classes.
What if I sign a housing contract and then my accepted pending status changes and I won’t be attending KSU?
If, prior to the Housing Contract start date, you provide notice to KSU Housing that you will not be attending Kennesaw State University or that your final status is not accepted to Kennesaw State University, you may terminate your Housing Contract. You will, however, forfeit all fees paid. You will be required to sign a Pending Cancellation Form. This form can either be picked up at the KSU Housing office located at 3805 Canton Place, Kennesaw, GA 30144 or can be faxed or mailed to you at your request.
How do I cancel my Housing Contract?
Once you sign the Housing Contract you have a contractual obligation to pay for the full contract. In the event that you have to vacate your apartment, you may find an appropriate person to take over your contract (reassignment) or you may request to terminate your contract (termination). There is a fee to reassign your contract and you are rent-responsible until you find someone to take over your contract. There is a termination fee that is due should you request a termination fee. Discuss both options with your Property Manager and decide what is best for your situation.
What is the Cleaning Fee?
The Cleaning Fee is paid each time you reserve a new room and covers basic cleaning and painting of your unit. It will not cover damage, replacement or excessive cleaning.
What is the Administration Fee?
The Administration Fee includes all fees associated with your application and reservation processing. This is a onetime fee that is paid the first time you reserve and covers your reservation processing each year as long as you remain in KSU Housing. This is a Non-Refundable fee.
What is the Residence Life fee?
The Residence Life Fee is paid annually by all residential students for programming and activities organized by the Residence Life Department for residential students. All residents are encouraged to get involved in the RHA or with their Community Councils and provide input on programs and services offered and how the fee is used. To find out how to get involved with RHA or Community Council, contact your RA or visit http://www.kennesaw.edu/residencelife/handbook.pdf
Are there rules I must follow to live on campus?
Absolutely! A violation of the Student Code of Conduct, the Residential Code of Conduct, or the KSU Housing Rules could result in your dismissal from housing. As with academic dismissals, dismissals from housing related to disciplinary action do not automatically release you from your contractual obligation with KSU Housing. You will still have to fulfill your Housing Contract obligations. More information is available in the KSU Resident Handbook or to view the KSU Housing rules or any document you agreed to on-line log on to your AMS account, then click My documents.
What do I do if I lose my key, key card or am locked out of my room?
If you are locked out and need access to your room during the day, simply stop by the leasing office with your photo ID for a temporary card/key. If you are locked out at night call your RA or on call emergency maintenance to gain access. There is a $25 fee for after hours lock outs. If you lose your keys and need a replacement key or key card, you can request these at the leasing office. There is a $25 key card and a $5 hard key replacement fee. The leasing office does not accept cash.
Where are the mailboxes located?
Mailboxes are located at each community and there is one mailbox per unit (you will share one mailbox with all roommates within your unit). KSU Place mailboxes are near A building for Phase I and near the volleyball court for Phase II. University Place mailboxes are located near the bottom entrance to Town Hall. University Village mailboxes are located in the lobby/terrace of your building with 5000 building mailboxes in buildings 1000 and 2000.
How do I report a maintenance repair?
Maintenance repair requests are entered on-line via Resident Portal. Visit www.KSUHousing.com, click Resident Portal on the yellow sticky note, click Enter Resident Portal and then log in. To see full Resident Portal instructions see What is Resident Portal. You can request maintenance repairs in person or via phone. However, the preferred method for accurate tracking is via Resident Portal. For Maintenance Emergencies, call 770-426-0668. Do not report emergencies on-line through Resident Portal.
How can I pay my rental installments?
Rental installments can be paid in person, by mail or via Resident Portal on-line. You may also use our drop boxes outside the leasing offices in the event the office is closed. We accept checks, cashier’s checks, and money orders by mail or in person. Credit cards are accepted via Resident Portal only. We do not accept cash. To pay your rent on-line visit www.KSUHousing.com, click Resident Portal on the yellow sticky note, click Enter Resident Portal and then log in. To see full Resident Portal instructions see What is Resident Portal.
Where do I mail payments or correspondence for KSU Housing?
The KSUF Housing office mailing address is 3805 Canton Place, Kennesaw GA 30144. Any correspondence intended for the office should be mailed to this address. If you are mailing a resident a letter or package you would direct that mail to the resident’s community and room number. Community addresses are listed below:
- KSU Place 50 Idlewood Ave, Kennesaw, GA 30144
- University Place 3210 Campus Loop Road, Kennesaw, GA 30144
- University Village- 3805 Canton Place, Kennesaw, GA 30144
- University Village Suites- 3805 Canton Place, Kennesaw, GA 30144
What is Resident Portal?
Resident Portal is an online avenue to manage your account at KSU Housing.
You can check your account balance, make payments via credit cards or automated check debit transactions, and request and manage your service requests! It’s so easy! Follow these simple steps:
1) Log onto KSUHousing.com
2) Click on Resident Portal (it is on the yellow stick note)
3) Click Enter Resident Portal
4) As a first time log on you have to create an account- click on Don’t have an account yet?
5) Enter your e-mail address, last name, date of birth, and last 4 digits of your KSU student ID
• Note: the system will ask for your last 4 digits of your social security number. DO NOT ENTER your social security number. Instead enter the last 4 digits of your KSU ISSUED STUDENT ID.
Example: student ID 0003609999 You will enter 9999.
6) Click Submit
7) Your password will be e-mailed to you once all data is verified
8) Once you have received your password and logged back in you can view your account
9) To navigate the website, use the tabs located at the top of the page
There is secondary navigation on a blue bar after you load the tab pages
To enter a Service Request:
• Click Service Requests tab
• Enter phone number and problem description
• Click Submit Service Request
***For maintenance emergencies, you must call the request in to 770-426-0668. Do not submit a request online if it is a maintenance emergency
You can also track your service requests. You can access tracking on your Home page as well as on the Service Requests tab.
To set up an Automated Recurring Check Debit Transaction:
• Click e-Payments tab
• Click Recurring Payments on the blue bar under the tabs
• Enter Routing and Account numbers
• Partial payments cannot be made. Percent recurring is set to default to 100%
• Enter when you would like to start the recurring transaction
• Re-enter username and password
• Click Submit
Credit Card Payments and Single Payments are also available. Simply follow the easy instructions after you click on the type of e-Payment you would like to utilize.
What if I want to select someone I already know as my roommate?
The roommate selection process is built into the WebRoomz AMS website at www.KSUHousing.com. You have the opportunity to select a roommate you already know or to let the system find a compatible match for you. You can even place a room on hold for a roommate as long as that roommate is confirmed and then agrees to the contract in 48hrs.
What do I need to move in?
Move in information packets are e-mailed to each resident prior to their move in date. The e-mail we use is the e-mail you entered when you registered at www.KSUHousing.com when you reserved your room. If you need to change your e-mail at any time, log onto KSUHousng.com, click on Reserve A Room, click Enter WebRoomz, log on with your username and password, and then click MY Account. There is also a move in letter posted on the FORMS page located at www.KSUHousing.com. Should you need any further information, you can always call 770.426.0668 or e-mail leasing@ksuhousing.com.
What do I need to do when I move out?
There is a move out letter with instructions on what you need to do when you move out located at www.KSUHousing.com under Forms. Any additional questions should be directed to KSU Housing at 770-426-0668 or leasing@ksuhousing.com.
