How do I apply for housing?
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It’s quick and easy! All applications and reservations for housing are completed on-line. Simply visit www.KSUHousing.com, click on Reserve Online or Reserve A Room; Log in with your username and password or if it’s your first time logging in, Create an Account. Follow the on-line instructions and reserve your housing on campus. Please note you can apply for housing at any time; however you must be accepted to Kennesaw State University before you can reserve a room. |
How much does it cost to live on campus?
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KSU Housing offers 4 communities on campus. To view housing rates visit www.KSUHousing.com and click on the community links. |
Can I use financial aid to pay for my housing?
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Yes. The only exception is the HOPE Scholarship, which can only be used toward tuition and books. If you want to use your financial aid to pay for housing, simply contact KSU Housing to file the appropriate paperwork. New paperwork is due prior to the beginning of each term. We offer this for Fall and Spring terms only, not summer. |
Do I have to be a full-time student (taking 12 or more semester hours) to live on campus?
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Yes. All students must be enrolled and taking classes at the time they are living on campus. If you are academically dismissed from the University, you will be asked to vacate your apartment. If you are not taking classes during a semester for any reason, you will be asked to vacate your apartment. Please note, however, that you are still responsible to fulfill your housing contract obligation. Not taking classes does not mean you get out of your contract. The only exception to this rule is during the Summer, when students who have stayed with us during the regular academic year are allowed to remain in their rooms over the Summer, regardless of whether or not they are taking classes. |
What if I sign a housing contract & I won’t be attending KSU?
| If, prior to the Housing Contract start date, you provide notice to KSU Housing that you will not be attending Kennesaw State University or that your final status is not accepted to Kennesaw State University, you may cancel your Housing Contract. You will, however, forfeit all fees paid. You will be required to sign a Pending Cancellation Form. This form can either be picked up at the KSU Housing office located at 3805 Canton Place, Kennesaw, GA 30144 or can be emailed, faxed or mailed to you at your request. |
How do I cancel my Housing Contract?
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Once you sign the Housing Contract you have a contractual obligation to pay for the full contract. In the event that you have to vacate your apartment, you may find an appropriate person to take over your contract (reassignment) or you may request to terminate your contract (termination). There is a fee to reassign your contract and you are rent-responsible until you find someone to take over your contract. There is a termination fee that is due should you request a termination fee. Discuss both options with the Operations Manager at your community and decide what is best for your situation. |
What is the cleaning fee?
| The Cleaning Fee is paid each time you reserve a new room and covers basic cleaning and painting of your unit. It will not cover damage, replacement or excessive cleaning. This is a Non-Refundable fee. |
What is the Administration Fee?
| The Administration Fee includes all fees associated with your application and reservation processing. This is a one-time fee that is paid the first time you reserve and covers your reservation processing each year as long as you remain in KSU Housing. This is a Non-Refundable fee. |
What is the Residence Life fee?
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The Residence Life Fee is paid annually by all residential students for programming and activities organized by the Residence Life Department for residential students. All residents are encouraged to get involved in the RHA or with their Community Councils and provide input on programs and services offered and how the fee is used. To find out how to get involved with RHA or Community Council, contact your RA or visit http://www.kennesaw.edu/residencelife/handbook.pdf |
Are there rules to follow to live on campus?
| Absolutely! A violation of the Student Code of Conduct, the Residential Code of Conduct, or the KSU Housing Rules could result in your dismissal from housing. As with academic dismissals, dismissals from housing related to disciplinary action do not automatically release you from your contractual obligation with KSU Housing. You will still have to fulfill your Housing Contract obligations. More information is available in the KSU Resident Handbook or to view the KSU Housing rules or any document you agreed to on-line log on to your online housing account, then click My Documents. |
What do I do if I lose my key, key card or am locked out of my room?
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We offer a free lock out amnesty period the beginning of the Fall and Spring semesters. If you are locked out after the amnesty period is over and need access to your room, follow the below instructions for day and night. DAY: stop by your community office with your photo ID and you will be issued a temporary card/key. NIGHT: call your RA or on call emergency maintenance to gain access. You must have a photo ID. There is a $25 fee for each lock out day or night after the amnesty period is over. If you lose your keys and need a replacement key or key card, you can request these at the leasing office. There is a $25 key card and a $5 hard key replacement fee. The community offices do not accept cash. |
Where are the mailboxes located?
| Mailboxes are located at each community and there is one mailbox per unit (you will share one mailbox with all roommates within your unit). KSU Place mailboxes are near A building for Phase I and near the volleyball court for Phase II. University Place mailboxes are located near the bottom entrance to Town Hall. University Village mailboxes are located in the lobby/terrace of your specific building (note: 5000 building mailboxes are located in 2000 building). University Village Suites are located on the 1st floor of each building. |
How do I report a maintenance repair?
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Maintenance repair requests are entered on-line via Resident Portal. Visit www.KSUHousing.com, click Resident Login and then enter your log in information. To see full Resident Portal instructions see What is Resident Portal. You can request maintenance repairs in person or via phone. However, the preferred method for accurate tracking is via Resident Portal. For Maintenance Emergencies, call 770-426-0668. Do not report emergencies on-line through Resident Portal. |
How can I pay my rental installments?
| Rental installments can be paid in person, by mail or via Resident Portal on-line. You may also use our drop boxes outside the leasing offices in the event the office is closed. We accept checks, cashier’s checks, and money orders by mail or in person. Credit cards are accepted via Resident Portal only. Convenience fees may apply for credit/debit card transactions and single payments online. We do not accept cash. To pay your rent on-line visit www.KSUHousing.com, click Resident Login in the upper right corner. To see full Resident Portal instructions see What is Resident Portal. |
Where do I mail payments or correspondence for KSU Housing?
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The KSUF Housing office mailing address is 3805 Canton Place, Kennesaw GA 30144. Any correspondence intended for the office should be mailed to this address. If you are mailing a resident a letter or package you would direct that mail to the resident’s community and room number. Community addresses are listed below: KSU Place 50 Idlewood Ave, Kennesaw, GA 30144 University Place 3210 Campus Loop Road, Kennesaw, GA 30144 University Village- 3805 Canton Place, Kennesaw, GA 30144 University Village Suites- 3805 Canton Place, Kennesaw, GA 30144 |
What is the Residence Portal?
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Resident Portal is an online avenue to manage your account at KSU Housing. You can check your account balance, make payments via credit cards or automated check debit transactions, and request and manage your service requests! It’s so easy! Follow these simple steps: 1) Go to KSUHousing.comif you are not already there. 2) Click on Resident Login (it is in the upper right hand corner) 3) Click Enter Resident Portal 4) Your log on should be the same as your online leasing log on. If you have forgotten your password, click forgot password and a temporary one will be emailed to you. 5) Once you have received your password and logged back in you can view your account |
How do I enter a Service Request?
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To enter a Service Request:
***For maintenance emergencies, you must call the request in to 770-426-0668. Do not submit a request online if it is a maintenance emergency
For Credit Card Payments and Single Payment:
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Where can I find out about meal plans offered at KSU?
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For more information about dining plans, visit Culinary Services' website at https://financialservices.kennesaw.edu/culinary/ |
What do I need to move in?
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Move in information can be found posted on the FORMS page located at www.KSUHousing.com. Should you need any further information, you can always call 770.426.0668 or e-mail leasing@ksuhousing.com. |
What if I want to select someone I already know as my roommate?
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The roommate selection process is built into the online room reservation program at www.KSUHousing.com. You have the opportunity to select a roommate you already know or to let the system find a compatible match for you. Please follow the online instructions under roommate search. You may also place a room on hold for a roommate as long as that roommate is a confirmed roommate under roommate match and also accepts the contract within 48hrs. |
What do I need to move out?
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There is a move out letter with instructions on what you need to do when you move out located at www.KSUHousing.com under Forms. Any additional questions should be directed to KSU Housing at 770-426-0668 or leasing@ksuhousing.com. |
How do I change my email address?
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There are two places where you have listed an email address. You have one listed in the university’s main database and you have one listed in your Resident Portal. Email is our primary method of communication. If you need to change the email you have listed in your Resident Portal account, log onto KSUHousing.com, click Resident Log in, After you log in you will see an Edit My Profile link on the top right of the page. Click on this and a pop up box will appear where you can change your email address. |
Where can I park my car?
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Parking Rules and Regulations can be found at the following web address: http://www.kennesaw.edu/parking/. You must follow all parking rules and regulations including displaying the proper parking decal and parking in the appropriate designed residential parking for your community, and informing your guests about parking rules and regulations. |





